Try Socialtext Today
Company Overview Leadership Team Board of Directors Board of Advisors Jobs Contact Us Privacy & Legal

Socialtext was founded on the vision that technologies emerging in the consumer web offered far better social dynamics than any enterprise software. The opportunity we saw was to create a new social context for organizations and the people who make up those organizations. So we set out to adapt for enterprise use what is now called Web 2.0. In the turbulent times of 2001, Socialtext emerged the company that founded Enterprise 2.0.

Change Faster

The one constant for all businesses today is change. You need to sense change in the environment. You and your colleagues need to make sense of it as a group. You need to reorganize and respond to change. The companies that emerge as leaders in this economy are those who have discovered the power of people to collaborate faster, decide faster and change faster.

Today, over 6,500 organizations change faster with Socialtext. We have solid support from our top tier investors. We have attracted a Board of Directors, Board of Advisors and Leadership team composed of visionaries who have shaped entire industries and who have execution track records.

At Socialtext, we believe in the power of people to be open and change faster, together. When technology doesn't get in their way, people have an abundant desire to share and collaborate. When companies empower their people to work openly they gain leverage and competitive advantage. When companies work openly, whether by open standards or open communication, they foster trusting relationships. Now is the time to realize a new way of working, and we are committed to achieving it for our customers faster than any other vendor in the market. Now is the time to realize a new way of working, and we are enabling it, together with our amazing customers.

Award Winning Products

The evidence of our commitment to help companies change faster lies in our business applications that help our customers sense, adapt and thrive. Our flagship product, Socialtext Workspace, was the first enterprise wiki. This created immediate relief to information overload for our customers, and gave us the solid foundation we needed to build out our vision for a social software platform. Layered on our wiki, we gave users the ability to carry on conversations through a unique blogging capability specifically designed for collaboration. We also gave each user the ability to create a set of filters that match their priorities. We then extended the filter concept to teams, so you can prioritize and laser-focus your attention at both the individual and group levels. We are committed to open standards because they let our customers take advantage of the innovation taking place all around them. As such, the information our customers filter in is inclusive of everything they might need inside and outside the organization. We believe social networking can change the face of business so that was the next innovation layer we focused on, so everyone can stay connected to everyone else, people can discover new social networks, and teams can be infused with fresh ideas from the edge. Our latest innovation is microblogging which brings a powerful new awareness dimension into the enterprise. An innovation we are finalizing is a distributed spreadsheet that transforms a “killer” individual application into a collaborative tool that inherits all the social power of our platform.

Adoption and Achievement Services

Since the power of our products comes from the power of people who use them, we have a singular and unique focus on the business people who use our product. We developed a unique implementation process that has given us the best strategic implementation track record in the Enterprise 2.0 industry. Our Customer Success team rolls out their formula to transform the business. They stimulate your company’s flow of knowledge, enhance your company’s sense of community, and make sure you meet your business objectives. They ensure you get adoption, because they know the magic of adoption.

SaaS is a Relationship

All of our flexible deployment options are offered as Software as a Service, whether in the cloud or behind the firewall. We believe in the benefits of SaaS for customers, such as the ability to right size the application and get a lower total cost of ownership. But fundamentally we believe it creates alignment between us, the vendor and you, our customers. We need to provide great service to your satisfaction for you to renew the relationship. We have the highest renewal rate in the industry, and we view that as success. We've made our customers happy. Our products and company are rapidly evolving, and we invite our customers to collaborate with us to build a common future.

The Power of Our People

We like to call it drinking our own champagne, not eating our own dogfood. When we were first founded, our co-founders lived across three time zones. Today half the company is based in our Palo Alto headquarters, the rest is distributed – from legendary technical staff working out of their homes in the way and place they prefer, to on-the-ground sales staff in our New York and London offices. By hiring great people and being at the cutting edge of distributed workforce practices and culture, not only do we gain competitive advantage, but so do our customers.

6 Steps to Drive Social Software Adoption

Free Whitepaper

This paper will help you drive the adoption of a social software solution in your company. It shares Socialtext's own carefully planned roll-out process for our social software, which incorporates our learnings of over 5 years and 6,500 customers.

Get It