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Privacy & Legal

We are committed to protecting your personal information and respecting your privacy. We will not sell, trade, or rent your personal information to any third parties. We will not use or disclose your information for purposes other than those set forth in this Privacy Policy, unless you give us your permission or we are legally compelled to do so, such as by law, subpoena, or court order, or unless such disclosure or use becomes necessary for the protection of our legal interests.

This policy, which applies to the Socialtext website (www.socialtext.com), may be updated from time to time, so please check back frequently. By using our website, you consent to Socialtext's collection and use of information in accordance with the terms of this Privacy Policy. This policy shall not apply to Socialtext’s usage of data that it receives from customers who license the Socialtext solution, which shall be covered by the contract between the parties.

Information Collection

The kind of information we collect from you online depends on how you decide to use our website or services. If you choose simply to browse our site, you will not need to submit any personal information at all. However, you might choose to provide us with your personally identifiable information by such means as emailing us, sending us your resume, or filling out certain forms on our website.

Our system may also gather certain technical data about your visit, which helps us understand better how our site is being used and how we can improve it. This automatically gathered information does not identify you personally; it may include your computer's IP or "Internet Protocol" address, as well as statistics about how visitors navigate through our site.

Information Use

  1. Email Contact: info@socialtext.com. If you choose to contact us by email, we will keep your contact information private although we may use it to respond to your message. No confidentiality will apply to the subject matter of your message, however, so we recommend that you do not send us any ideas or suggestions that you consider proprietary or confidential. All email content (except your contact information) will be treated as volunteered to Socialtext for our use in any manner.
  2. Solicited Information: We may ask our visitors for personal information through forms on our website for registering for events at Socialtext, joining our mailing list, becoming a business partner, or inquiring about product sales. The personal information you choose to provide on these forms, which would typically include your name, company name, and contact information, may be used by Socialtext in a manner consistent with the stated purpose of the given form. In addition, we may use visitor responses for non-personal assessment of their preferences so we can tailor our site's contents to better suit the tastes and needs of our audience. If requested information includes your credit card or other billing information, we will always keep it private, and will only use it for processing the charges you've authorized. If we intend to use or share your personal information for any other purposes, we will notify you of that purpose and give you a chance to opt out before you submit your information. For example, if you are asked for your email address, we will not add it to any automatic mailing lists unless we've asked for permission to do so.
  3. Employment Opportunities: Our site may provide you with a means for submitting your resume or other personal information for consideration for employment opportunities at Socialtext. Personal information received through resume submissions will be kept confidential. We may contact you for additional information to supplement your resume, and we may use your information within Socialtext, or keep it on file for future use, as we make our hiring decisions.
  4. Automatically Gathered Data: We may use the non-personal information gathered automatically by our system--such as computer IP addresses, the kind of browsers our viewers are using, and a record of the pages viewed on our site--so we can understand how to make our site more convenient and useful to our audience. We may also share this information, in aggregate form, with parties we hire to help us perform our business.
  5. Transfer of Data: In order to promote continuity of services and support, if Socialtext business is acquired or merges with another company, we may transfer the information you've shared with us to the successor company. In the unlikely event that we cease business operations, we may similarly transfer this data to another company that offers comparable products or services. The use and disclosure of transferred data may be governed by the privacy practices of the successor company.

Managing Your Privacy

As stated above, we will not collect personally identifying information about you without your knowledge, so the decision whether or not to share this information is completely up to you. Furthermore, you may unsubscribe from our mailing list at any time by visiting the Socialtext website newsletters page. You may request deletion or modification of your other personal information by contacting us at info@socialtext.com. Note that any deleted information may remain in our data store as a result of routine system back-ups, but we will no longer use that information.

Information Security

In order to maintain the integrity and security of your personal information, we store this information on non-public computer systems with redundant firewall and password protection to prevent access by anyone other than authorized Socialtext employees. Of course, we appreciate your help in safeguarding the integrity of your own privacy. We encourage you to let us know immediately if you suspect that the information you share with us is being used in any way contrary to this Privacy Policy, and we will investigate your inquiry as promptly as possible. To contact us, send email to info@socialtext.com.

Outside Links

Our website may contain links to other sites. Please be aware that these third-party sites may collect information about you, and that they operate according to their own privacy practices, which may differ from Socialtext. Remember that once you're outside Socialtext's website, any information you submit is outside of our control. If you have any questions about linking to our site, contact info@socialtext.com.

Children's Privacy Protection

Socialtext, its website, and its products are not directed to children. We will not knowingly collect personally identifiable information from anyone under 18.

E.U. Safe Harbor

Socialtext complies with the U.S.-EU Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. Socialtext has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view our certification page, please visit http://www.export.gov/safeharbor/. In compliance with the Safe Harbor Principles, Socialtext commits to resolve complaints about your privacy and our collection or use of your personal information. European Union citizens with inquiries or complaints regarding this privacy policy should first contact Socialtext at:

info@socialtext.com.

You may also write to us at 655 High Street, Palo Alto, CA 94301.

If a dispute cannot be resolved, Socialtext has committed to participate in the dispute mechanisms established by the European Data Protection Authorities to resolve disputes pursuant to the Safe Harbor Principles.

Questions?

If you have any additional questions about Socialtext's privacy policies, you may contact us by email at info@socialtext.com. You may also write to us at 655 High Street, Palo Alto, CA 94301. This site is owned and operated by Socialtext.

Open Source License

Much of Socialtext's software is available under the CPAL, a license accepted by the Open Source Initiative. For a copy of this license and a guide for the application of it to your own software, please refer to the information at http://www.socialtext.net/open/index.cgi?cpal .

Copyright Notices

Socialtext, Socialtext Workspace, Miki, Socialtext Unplugged, SocialCalc, Socialtext Eventspace, Socialtext People, Socialtext Dashboard and SocialPoint are trademarks of Socialtext incorporated. ©2003 - 2010 All Rights Reserved

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