Our customers may use our hosted application services to process data about their candidates, employees, contractors and agents. Personal data that Socialtext may maintain on behalf of our customers includes, but is not limited to, names, contact information, CV or resume, data of birth, national insurance numbers, social security numbers, compensation information, and race and ethnic origin. Socialtext does not own or control any of the information it processes on behalf of its customers. Such information is owned and controlled by the customer, and Socialtext receives such information merely as a processor on the customer’s behalf. We use such data only as authorized in our subscription agreements with such customers and in accordance with applicable law. Customers are responsible for maintaining the security of their own user logins.
Socialtext posts customer testimonials on its Web site which may contain personally identifiable information such as the customer’s name. Socialtext obtains the customer’s consent prior to posting the testimonial to post their name along with their testimonial. If you wish to remove your personal information that is being displayed on our public Web pages please send your request to firstname.lastname@example.org.
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe by providing a functional unsubscribe mechanism in each email communication we send to users.
We may offer products or services and event or class registration for you to purchase online. To complete these online financial transactions, our sites may request personal information including contact information (such as name, title, email address or shipping address) and credit card billing information. Disclosure of this information is completely voluntary and you have a choice whether or not to disclose this information.
From time-to-time our sites may request personal information from you in connection with surveys or contests. Participation in these surveys or contests is completely voluntary and you have a choice whether or not to disclose this information. Personal information requested may include contact information (such as name and shipping address), and demographic information (such as zip code). Contact information will be used to notify the winners and award prizes, and may also be used to provide you with additional information about our products or services, or those of our selected business partners.
Socialtext and our 3rd party advertising partners employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ personally identifiable information.
We use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, ensure the checkbox for “Yes, I would like to be contacted with employment information” remains unchecked.
Socialtext may record information that is not individually identifiable about how people access our Web sites. This information includes IP addresses (or the DNS name associated with it), the Web site from which you are visiting Socialtext and the Web software you are using. This information is used in the aggregate, without disclosure of any individually identifiable information, to administer our system and make improvements to our site and to report to our customers and prospects on our sites’ performance. We reserve the right to share aggregate and anonymous information with potential partners and other third parties without restriction.
Socialtext has implemented and uses Display Advertising across third party websites and applications opted into the Google Content Network. Certain Socialtext advertisements on third party websites and applications in the Google Content Network may be retargeted using Google Analytics. Retargeting means that third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on a user’s past visits to our website.
If you would like to be removed or blocked from Google Analytics For Display Network or from retargeting efforts there are several options:
To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of personal information, Socialtext has adopted appropriate physical, electronic and managerial procedures to safeguard and secure the personal information we process. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. Data maintained by Socialtext is protected by computer security mechanisms including firewalls, encryption, monitoring software, data and network segmentation, and passwords. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If, during their employment, Socialtext employees acquire confidential or proprietary information belonging to Socialtext or its customers, such information is required to be handled in confidence and may not be disclosed to unauthorized third parties. Socialtext employees are also responsible for the internal security of such information. Socialtext provides information and training to all employees who have access to data maintained on behalf of Socialtext customers. Employees who violate Socialtext security and safe maintenance of data policies are subject to appropriate discipline including, but not limited to, termination. If you have any questions about our security practices, you can email us at email@example.com.
Personal information may be transferred abroad (including outside the EU and Switzerland for our users in the EU and Switzerland) in connection with Socialtext’s provision of hosted application services and related support services to our customers. Socialtext strives to collect and use personal information in a manner consistent with the laws of the countries in which we do business and is self-certified to U.S. – EU and U.S. – Swiss Safe Harbor Frameworks developed by the U.S. Department of Commerce in coordination with European Commission and the Swiss Federal Data Protection and Information Commissioner (FDPIC). For more information, see http://www.export.gov/safeharbor. Socialtext is committed to cooperating with the European Data Protection Authorities and the FDPIC or their authorized representatives in any dispute raised with respect to an EU or Swiss data subject’s personal information.
Socialtext processes both organization human resources data and customer/client data. Socialtext has selected TRUSTe to be the independent recourse mechanism for disputes concerning customer/client data. TRUSTe can be contacted at firstname.lastname@example.org
If you receive marketing or similar e-mail messages from us and you wish to opt out of receiving such messages, you may follow the opt-out procedure specified in the e-mail message or you may contact email@example.com. Socialtext intends to protect the quality and integrity of your personal information. If you wish to review or modify information submitted to us directly, you should contact firstname.lastname@example.org. If you are an applicant, employee or are otherwise affiliated with a Socialtext customer and wish to review or modify information provided to Socialtext via a Socialtext hosted service application, you should first contact the Socialtext customer to whom you submitted such information, or who has otherwise provided the information to Socialtext for processing. If such company is unable or unwilling to assist you, you should contact Socialtext at email@example.com or to Socialtext Security at the contact information set out below. Within 30 days of your request, Socialtext will grant individuals reasonable access to personal information that it holds about them and take reasonable steps to permit individuals to correct, amend, or delete information that is demonstrated to be inaccurate or incomplete.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
434 Fayetteville Street, 9th Floor
Attention: Security Team
Raleigh, North Carolina 27601