• All Posts
  • Application Development
  • Customer Success
  • Enterprise 2.0
  • News & Events
  • Product Updates
  • Tips & Tricks
  • Enterprise Social Software Blog

    Data Sharing, Context, and Privacy

    Data sharing and privacy are seen as black and white opposites in conventional wisdom. Everything is locked down, private, non portable. Or everything is open, public, and free-flowing. But data sharing and privacy are not black and white. In real life, people share and present information based on social context. There are gradations of privacy and information sharing.

    At the recent Data Portability Summit, there was some excellent discussion about data sharing, privacy and context.

    Truly Private information

    There are times when it is right to share data in a way that preserves privacy. Family members use different photo services, and want to share photos with each other but not the rest of the world. A group working on mergers and acquisitions absolutely needs to keep information confidential. In these cases one give permission to family, friends, or business associates based on membership in a group.

    Signal to noise, social context

    There are many circumstances where information isn’t truly private. But people choose to share with smaller groups. Someone doesn’t want to bore all of their friends with information about knitting or rock climbing, when that information is relevant only to a few. Information about one’s political or religious affiliation isn’t a secret, but it may not be the information one chooses to share when meeting new people at a professional conference. In these cases, it would be useful to have the ability to create tags for the relevant groups, and share by tag. The tags can capture the nuances of subgroups: knitting hats vs. knitting sweaters, say.

    Progressive disclosure

    There are circumstances when people want to start by sharing with a smaller group, and invite more people. Or start by sharing a little bit of information about common interest, and later share more sensitive information.

    Stream filter

    The signal to noise and progressive disclosure patterns are about the person sharing information. Stream filtering is for the recipient. Sometimes one wants to “people watch” a diverse stream of information. And sometimes one wants to focus on the current work project, or upcoming social events. Stream filtering is used by individuals who want to apply a context to the information they receive.

    Persona

    People use identifiers — dress or email address — to represent more than one persona. The same person wears different clothes, with co-workers, at a customer meeting vs. a barbecue.

    Personal vs. organizational control

    In organizations, there are some things that an individual may want to control, and some things that admins want to control. A person might want to share soccer pictures with the soccer league. An admin may want to ensure that people aren’t sharing the sports illustrated calendar widget.

    These ideas emerged from the session, co-moderated by Kevin Marks plus pre- and post-conversations with Joseph Smarr and Thomas Vander Wal

      One reply to “Data Sharing, Context, and Privacy”

    These points perfectly embody some of the issues I’m having conceptualizing the infrastructure for a project I’m working on. In the realm of Application Lifecycle Management, you may have a site with various projects and users. Now let’s say you have two of these sites, running the same software, but some of the users belong to both sites. I’m trying to design this in such a way that all of the points you brought up in this article can be addressed. Thanks for the reaffirmation!

      Leave a Reply

    About This Blog

    Weblog on gaining business results from social software.

    On this blog, Socialtext staffers and customers explore how companies can gain the most business value from their use of enterprise social software, including microblogging, social networking, filtered activity streams, widget-based dashboards, blogs and wikis.

    Search

    Find us on Facebook

    Read blogs from our team members:

    Archives

    Recent Posts

    Socialtext and NetDocuments: Document Sharing at its Finest

    Eugene Lee, February 7, 2012


    What’s Next for Online Piracy

    Eugene Lee, January 26, 2012


    Enterprise 2.0: It’s not just for knowledge workers anymore

    Michael Idinopulos, December 9, 2011


    Turning Serendipity into Probability

    Michael Idinopulos, December 1, 2011


    Why Socialtext 360 = Success

    Mark Sylvester, November 15, 2011


    Social Training for Social Software

    Michael Idinopulos, November 1, 2011


    Socialtext 5.0

    Alan Lepofsky, October 3, 2011


    Socialtext introduces Socialtext 5 – welcome to the power, the ease and the flow of the future!

    Sarah Dulak, September 28, 2011


    CIO Insight Interview with Eugene Lee

    Britta Meyer, September 22, 2011


    Learn How the DAU Is Improving Collaboration and Education

    Alan Lepofsky, August 15, 2011


    Recent Tweets


    The Motley Fool's Social Intranet is the Jingle

    Free Webinar, February 14, 10am PST (1pm EST)

    Join us and The Motley Fool for a unique view into Jingle, The Motley Fool’s social intranet.

    5 Biggest Blunders to Avoid with Enterprise Social Software

    Free Whitepaper

    This paper is designed to help you focus on the areas that are most critical to success with social software, and to avoid the five biggest and most common blunders others have made when implementing social software for their organizations.