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    About This Blog

    Weblog on gaining business results from social software.

    On this blog, Socialtext staffers and customers explore how companies can gain the most business value from their use of enterprise social software, including microblogging, social networking, filtered activity streams, widget-based dashboards, blogs and wikis.

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    Socializing Customer Support to Drive Business Value

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    Learn how McKesson and Ogilvy dramaticaly reduced resolution time and increased alignment with sales initiatives.

    6 Steps to Drive Social Software Adoption

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    This paper will help you drive the adoption of a social software solution in your company. It shares Socialtext's own carefully planned roll-out process for our social software, which incorporates our learnings of over 5 years and 6,500 customers.