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    Marketing Collaboration Case Study: Echo360

    Creating a new product category isn’t something that emerges magically from napkins and whiteboards. Not only must the marketing team collaborate effectively, but it requires alignment with sales, continuous feedback from the field and iterative learning for entire organization.

    Socialtext customer Echo360 shares their success in a new case study: Mobilizing the entire team in unison.

    Summary
    Problem
    • Limited feedback loops for sales tools and materials
    • No leveraged way to collect meaningful, timey input from the field
    • No effective way for Field Sales to share timely information with each other
    Solution
    • Socialtext collaboration platform
    • A resource hub for all sales material
    • Living, breathing product FAQs
    • Real-time feedback loops
    Benefits
    • Fast, iterative learning from all directions
    • Learning propagates quickly throughout the organization
    • Greatly improved competitive intelligence, sales & marketing alignment
    • Ability to mobilize the entire team in unison

    For more information about the Socialtext Marketing & Sales Solution, see the CIO Magazine interview with MKTG and contact us.

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    Weblog on gaining business results from social software.

    On this blog, Socialtext staffers and customers explore how companies can gain the most business value from their use of enterprise social software, including microblogging, social networking, filtered activity streams, widget-based dashboards, blogs and wikis.

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