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Last week I had the pleasure moderating a session at the Web 2.0 Expo with two of our customers, The Washington Post and McGraw-Hill. Our session, Web 2.0 Goes to Work: How Two Media Companies Implemented Business Social Software got high marks for sharing practical insights.

Below are their presentations, we will share an audio recording when available.


More Socialtext customer stories can be found here.


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Weblog on gaining business results from social software

The Socialtext enterprise collaboration platform includes social networking, wiki workspaces, a personal dashboard for each user, integrated weblogs for ongoing collaborative conversations, distributed spreadsheets and social messaging.

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The Biggest Blunders with Enterprise Social Software, and How to Avoid Them

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Most organizations and IT departments don’t have experience with how to successfully implement social software. This paper is designed to help you learn from the most common mistakes made by others before you, so you can avoid the common pitfalls.