Industrial Mold & Machine Turns Major Problem into Rousing Success

Industrial Mold & Machine (IMM), a manufacturing plant that creates metal molds that make plastic parts, was recently featured in its local Ohio newspaper for solving its long-term problem: improving communication and collaboration on the manufacturing floor.

Socialtext was customized to meet IMM’s specific needs, and employees were informed that use was completely optional, but could prove useful. IMM simply placed tablets, with full Socialtext access, on the manufacturing floor, and a few eager employees paved the way for widespread use.

The first year results were positive, with production increasing by 20% and labor costs decreasing by 40%. Even now, IT Manager, Larry Housel, sees the difference on an individual level.  Recently, Housel needed details on an order’s progress for a customer. Within a few minutes, he was able to contact the station that was completing the order, request a photo, and pass that photo along to the customer, to offer real-time progress on the order.

We’re excited to hear that Socialtext still serves IMM well and wish them continued success! Click here to read the full story of how Industrial Mold & Machine transformed a big obstacle into a big win.

Customer Success, Industrial Mold & Machine

---

Comments (1)