Southeastern Railway is the UK's premiere passenger rail service and puts customer satisfaction at its forefront. As up to the minute communication is mission critical for success, Southeastern teamed up with Socialtext to bring a social component into operations and came out with winning results.
Download this free case study and you'll learn how Southeastern Railway leverages Socialtext technology through their Workmate system to increase collaboration, improve communications and get passengers to their destinations on time.
With a launch that serviced the 2012 Olympic and Paralympics Games, Southeastern Railway and its employees reaped the benefits of socializing its intranet as they were able to ensure that:
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