November 8, 2010, Palo Alto, California
Socialtext, the leading enterprise social software company, unveiled new offerings today that help IT leaders knock down knowledge silos across their organizations. Socialtext 4.5 accelerates a company's business performance by making it simple for employees to share relevant knowledge across departmental boundaries — and sort, curate and discover that information later with the context in which it was generated.
“Right now, employees waste a day a week looking for people and information,” says Eugene Lee, Socialtext’s CEO. “By bridging information silos and making it simpler for people to share and discover work with colleagues, Socialtext 4.5 accelerates business performance and the speed with which employees can serve their customers.”
Throughout the day, people share links to critical projects, websites, documents, presentations, videos and other work that matters to their colleagues. But it’s often difficult for employees to go back and find them later. Search alone lacks context, while social bookmarking services merely create a laundry list of links with tags.
With the release of Socialtext 4.5 comes Socialtext Explore, a powerful new user experience for people at work. Socialtext Explore allows employees to find and discover not just links, but all the microblogging messages, pages, posts, pictures, and files they share with each other at work. With rich metadata attached to each message, people can sort these items by tag, a person, group, or date range.
Traditional business systems have valuable information in them that is typically only seen by a narrow subset of people who focus on a specific business function, such as sales, human resources, finance or marketing. This creates knowledge silos, harming employees’ ability to see all the information and events that might inform their business decisions.
In a step towards tearing down these silos, Socialtext is announcing the availability of the Salesforce.com connector. The connector enables Socialtext customers to choose actions of virtually any type that happen in Salesforce.com, and automatically inject them as events into Socialtext’s activity stream. There, employees across the company — not just in sales — can discuss, collaborate, and take action on those events to serve customers more efficiently.
"A traditional system like Salesforce.com has important information that's useful to more employees than just our sales, solutions and delivery teams," says John Atherton, Vice President of Solutions Consulting & Knowledge Management at GT Nexus. "The Salesforce.com connector will integrate this valuable CRM data into our social software platform, which spans our enterprise."
The pre-built Salesforce.com Connector is currently in beta, and immediately available to Socialtext customers. It follows the launch of SocialPoint, the company’s Connector for Microsoft SharePoint. With this release, Socialtext also features pre-built connectors to WordPress and Bugzilla. Socialtext customers can build their own connectors via Socialtext ConnectTM, which enables a "Social Layer" across enterprise applications. They can share those connectors on SocialDev, a private community of IT professionals who extend the Socialtext platform.
For more information about Socialtext 4.5, please contact firstname.lastname@example.org.
Established in 2002, Socialtext is the first company to deliver social software to businesses. By unlocking knowledge, expertise, ideas and data, Socialtext eliminates information silos across the enterprise to drive superior business performance. Socialtext's enterprise social networking products — including microblogging, blogs, wikis, profiles and social spreadsheets — provide simpler ways for employees to share vital information and work together in real-time. Delivered in a variety of hosted cloud services, as well as on-site appliances, enterprise customers are provided with flexible deployment options that meet their security requirements. Built on a flexible, web-oriented architecture, Socialtext integrates with virtually any traditional system of record, such as CRM and ERP, enabling companies to discuss, collaborate, and take action on key business processes. More than 6,500 businesses worldwide have accelerated their business performance with Socialtext, including Oxford University Press, Egon Zehnder, Getty Images, Symantec, Meredith Corporation, NYU Stern, OSIsoft, The Washington Post, and Epitaph Records. To learn more, visit www.socialtext.com.
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