December 12, 2012, Palo Alto, California
Socialtext, a leading provider of enterprise social software, today announced its partnership with Badgeville, the #1 gamification and behavior management platform, to infuse gamification capabilities into a variety of applications, widgets, mobile and more. In partnering with Badgeville, Socialtext will utilize Badgeville Embed to enhance their overall user experience and increase engagement while better understanding user behavior.
Socialtext selected Badgeville Embed to accelerate its delivery of advanced, customized reward systems their customers want to engage users. With this partnership, Socialtext delivers an innovative functionality to layer game, reputation and social mechanics; similar to those utilized by Facebook and popular social games right on top of their own assets. Product professionals can drive, influence and reward valuable user behaviors across their applications that encourage more repeat visits and overall customer retention.
“Our partnership with Badgeville provides a sophisticated, yet simple secure process that makes gamification enhancements easy to create and manage without extreme of development efforts,” said Michael Idinopulos, General Manager of Socialtext. “Badgeville Embed is the only offering in the space with the capability to scale, manage and analyze behaviors for our large user base.”
According to Gartner, gamification is expected to be used by 70 percent of the world’s 2000 largest companies in some form by 2014 and M2 Research found that gamification will generate $2.8 billion in consumer spending by 2016. Companies are using gamification to reward and recognize both their clients and employees. When added to social software, companies can access data and analytics that will provide much needed insight into employee behavior and reward them in a way that entrenches into what they are doing and keeping aligned with company goals.
“With the ability to access in-depth behavioral insights, we can decipher how users are leveraging applications and then assess where improvements and changes are needed, said Idinopulos. "Making the user experience as friendly and inviting as possible is only going to provide our customers with the benefits they are seeking by utilizing the Socialtext platform."
Socialtext and Badgeville have multiple levels of access and their combined product will take this important functionality further and speak to customer's access requirements at a higher level. According to Badgeville research, behavior analytics provide the data, context and insight necessary to understand how people meaningfully engage with websites, mobile and enterprise applications. Serving up rich behavioral data, companies can go to a level deeper than the static, anonymous metrics typically found in traditional web analytics.
"Socialtext is a company clearly dedicated to helping its customers understand and influence their user behavior,” said Kris Duggan, CEO, Badgeville. “Badgeville Embed, our new purpose-built offering for software providers, enables innovative companies like Socialtext to incorporate proven engagement techniques right into the flow of their applications, driving desired user behaviors that maximizes customer value and boosts their renewal rates.”
For more information about Socialtext, visit www.socialtext.com, find the company on Facebook at https://www.facebook.com/socialtext or on Twitter at @Socialtext. For more information on Badgeville Embed, please visit www.badgeville.com/products/embed.
Established in 2002, Socialtext, a Bedford Funding portfolio company, was the first company to deliver social software to businesses. By unlocking knowledge, expertise, ideas and data, Socialtext eliminates information silos across the enterprise to drive superior business performance. Socialtext's enterprise social networking products — including microblogging, blogs, wikis, profiles and social spreadsheets — provide simpler ways for employees to share vital information and work together in real-time. Delivered in a variety of hosted cloud services, as well as on-site appliances, enterprise customers are provided with flexible deployment options that meet their security requirements. Built on a flexible, web-oriented architecture, Socialtext integrates with virtually any traditional system of record, such as CRM and ERP, enabling companies to discuss, collaborate, and take action on key business processes. More than 6,500 businesses worldwide have accelerated their business performance with Socialtext, including Getty Images, Symantec, Meredith Corporation, NYU Stern, OSIsoft, and Epitaph Records. To learn more, visit http://www.socialtext.com.
Badgeville, the #1 gamification and behavior management platform, enables companies in virtually every industry to influence and measure user behavior. World-class businesses in more than 20 countries use Badgeville’s Behavior Platform, an award-winning Platform-as-a-Service (PaaS) solution, to increase customer loyalty, user engagement, and employee performance across an organization's websites, mobile apps and enterprise applications. With over 200 customers, Badgeville brings Game Mechanics, Reputation Mechanics, and Social Mechanics to industry leaders and innovators including Deloitte, EMC, Oracle, Citrix Systems, Autodesk, Bell Media, NBC, Universal Music, Recyclebank, VMware, and more. Founded in 2010, Badgeville is based in Redwood City, Calif. and has offices in New York and Europe. (To learn more follow @Badgeville or visit www.badgeville.com)
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