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Enable Customer-Facing Employees

Is your company keeping up with change? Does Sales and Marketing have everything they need…right now? Does Customer Service?

Socialtext can help all your departments become more productive, even during rapid change. By adding social communication and collaboration to your business, Socialtext can increase both sales and customer satisfaction. It even makes onboarding new employees simpler, faster and more effective.

Socialtext gives sales reps, support reps and all customer-facing employees access to information they need NOW. Like marketing collateral, FAQs, solutions, competitive intelligence and live Q&A.

With Socialtext, sales reps can get the latest product information and the answers that can help them close the deal today. Marketing can keep up with whatever the competition is doing, and share the knowledge with others. And Support can provide key information to customers — without spending forever looking for it.

That can translate into an increase in productivity of 20% or higher. So you can respond more quickly to changing needs and competitive threats. While making customer interactions better and more consistent.

Adding social communications to your company is a game-changer. And we know how do to it. Without taking up a lot of IT resources.

So you can get the edge you need, right now.

 
Solutions Overview Communicate & Collaborate Make Your Intranet Social Enable Customer-Facing
Employees Create Private Business
Communities

The Social Intranet: Where Work Gets Done

Free Whitepaper

This white paper describes the evolution of the corporate intranet – from static repository to the primary workspace knowledge workers use in their daily activities. Learn how to build a solution that becomes a place where work really gets done.

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