Social software for knowledge sharing and team collaboration

Overview HR & Corporate Communications Marketing & Sales Field Service Professional Services Partner Management

In order for your HR and corporate communications people to orchestrate and manage organizational change, they need to enable employees to tap into and leverage each other much more effectively – to leverage each others’ knowledge and expertise, to follow each others’ best practices, to re-use each others’ work, and to tap into a collective corporate memory on important topics. They also need to support active, ongoing conversations with employees that encourage engagement, feedback and collaboration.

In today’s turbulent economy, HR and corporate communications need to be able to create new organizational capabilities, while at the same time keeping employees productive and motivated. This may involve a major one-time change such as re-structuring or merging with another entity, or ongoing change such as managing employee transitions, onboarding new employees, assimilating changing employee demographics, and much more. Yet without a way to let employees discover new associations, get to know colleagues quickly, and see what others are working on, HR and corporate communications do not have the tools to maintain the pace of business during times of change. Without the means to create open, ongoing, collaborative conversations with employees, taking the pulse of the organization and moving quickly is nearly impossible. And without a means to build a corporate memory, HR has no way to prevent domain expertise from walking out the door every time an employee leaves.

With the Socialtext collaboration platform, HR and corporate communications have the tools they need to manage organizational change. They can engage employees in highly active, ongoing conversations, and create a more open, transparent, and trusting culture. Employees in new or changed roles quickly see what others are working on, discover others who might be important to them, and learn from documented best practices of their colleagues. People can jump into conversations underway, and tap into corporate memory to quickly absorb the history of important topics. With rich profiles that let colleagues get to know each other better, ambient awareness of what others are working on, and the means to discover social networks, trust levels rise and the culture shifts to one of strong teamwork and independent thinking. Socialtext lets HR and corporate communications leverage the power of the people, which is critical for a small staff that carries a big responsibility to the organization.

“Twitter” for the Enterprise

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