Eugene Lee Interview on the Future

Nicole Ferraro of Internet Evolution posted her interview with Socialtext CEO Eugene Lee. He discusses the launch of SocialCalc, fundamental technology changes, productivity, email, adoption and marketing. Here’s a sample:

IE: Our site focuses on the future of the Internet. How do you view the future of the Internet? What emerging or yet-to-emerge technologies will be prominent going forward? What will die out or lose influence?

Lee: I think the patterns of ubiquity of technology, the long tail of specificity, those will continue to accelerate. You’ll see more and more contact services capabilities being built. What’s going to be the next wave is, how do you make it relevant? You’re starting to see this with blended feeds across different social networks. The first step is aggregating — but then it’s like, that’s too much and not specific to the problem I’m trying to solve. So while it’s nice to know someone just read this book or someone just gave someone a hug, in the work environment I want to know who just answered my question, who was tagged with the expertise I was looking for, who actually has worked with this client before and can help me with this client problem I have now. Aggregating, and then making it relevant, and managing all of that is the next sort of challenge.

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